“AI” and machine learning will have a profound impact over the next few years! For example, instead of following preventative maintenance schedules according to a rolling calendar which is likely to create unnecessary machine downtime while not resolving all of the unexpected machine breakdowns, AI can flip this equation on its head!” said Lisa Anderson, president of LMA Consulting Group, Inc.

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Today’s world of digital transformation observes Artificial Intelligence (AI) and Machine Learning (ML) as the most discussed technologies. These disruptive technologies have the potential to reshape enterprises. New capabilities and applications of AI and ML are being realized everyday. And everyone is expecting impact and results.

As an SAP Gold Partner and someone who enables enterprises in transforming digitally, we decided to ask experts the following question:

Better Service, Increased Margins

Lisa Anderson says: “AI and machine learning will have a profound impact over the next few years! For example, instead of following preventative maintenance schedules according to a rolling calendar which is likely to create unnecessary machine downtime while not resolving all of the unexpected machine breakdowns, AI can flip this equation on its head!

Machine learning collects data from the machine so that preventative maintenance efforts can be targeted on what is most essential and imminent, thereby minimizing unnecessary downtime while avoiding the majority of breakdowns.  As these programs are rolled out, customer service and margins will increase.”

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Published in Savantis on Aug. 6, 2018