What are you doing to provide this level of service to your customers? Are you providing what they have asked for or what they would love if they knew to ask for it?
There is quite a bit of effort required to be loyal – whether for a few years or 108 years. Perhaps we should find a “cause” worthy of loyalty. Does your manager inspire loyalty?
If you are already on top of pricing, take a step back and think about pricing from a strategic standpoint. How important is pricing as a reason your customers buy from you instead of the competition?
Join LMA Consulting Group President, Lisa Anderson, as she hosts an interactive discussion on how supply chain leaders can make their businesses thrive when they’re up against shorter lead times, increasing risks and labor rates.
Find out what is important to your colleagues, your boss and/or your employees. Whether or not you can ever do anything to help with these causes, don't you think it would be good to know what is important to them?
At first glance, it seems a bit challenging to figure out what can be done in a week. However, since the global supply chain is all around us, it isn't that hard after all.