August 31, 2015 I was thinking about my dog, Abby (see below) - no matter whether I leave the house for 2 minutes or 2 weeks, she is absolutely thrilled to see me. Do your customers feel like that as well? Who doesn't like to be greeted like a [...]
Locate your best employees, particularly in leadership positions, and invest in them for continued success. I find that the best process will fail with the wrong people. The best system will not drive results if the wrong people are involved. Yet if exceptional people are involved, even the most [...]
June 29, 2015 William Wrigley Jr. clearly had a passion for bringing Catalina Island to life. I just got back from a 3-day weekend in Catalina with great friends - a beautiful and relaxing spot (see below for one of my favorite shots). We took the inland tour to [...]
As I was debating about what to write about this week, two colleagues walked into my client's office for help in resolving an issue. Upon leaving, one said "It's not what you know; it's who you know". I thought this phrase rang true. Clearly, you have to be competent. [...]
The most successful projects are well-managed and kept on track. A strong plan and focus-oriented strategies will keep the team motivated and on task. Published in "Project Times" website, August 21, 2015 Click here for original article. As easy as it seems to keep a well-planned project on-track, it [...]
August 14, 2015 As many of you know, I adore my car. I have had it since 2002 (after buying the exact same car as my year 2000 totaled car) with 255,000 miles! Unfortunately a few days after picking it up from my mechanic after we both were concerned [...]
Though reducing inventory is generally advisable special situations arise when stocking inventory makes good business sense. Certainly reducing inventory on hand is typically preferred as you can accelerate your cash flow. It is one of the key focus areas of my consulting practice. I have found that reducing inventory [...]
August 10, 2015 Many of my Inland Empire colleagues and trusted advisors have been supporting the transfer of ownership of the Ontario airport back to the city of Ontario (from LAX airport) for YEARS. It was a big surprise last week when the Los Angeles Times reported breaking news [...]
August 4, 2015 I dropped my phone last week which I've done many times before; however, this time it shattered. Thus, I had to use my insurance to get a replacement phone. I received my replacement phone and got everything working, and then I realized it wouldn't charge on [...]
Employees might feel that they’re under the microscope during performance reviews, but supervisors should try to provide feedback on a regular basis for better job performance and motivation. As mundane as performance reviews can be, they are vital to success. Hopefully you are spending time with each of your [...]
