Collaboration at work is vital to make all of the pieces fit together to improve teamwork, customer service and profitability. I’m seeing that only those clients who collaborate thrive. More and more, customers are demanding dramatically improved service and shorter lead times. Mega distributors like Amazon are elevating expectations. [...]
Believe it or not, there is a time to throw out priorities! As much as I talk about priorities, I'm sure you're wondering if I've lost my mind by saying "don't prioritize". Possibly; however, there is a time to throw out priorities! What do you need to accomplish to [...]
Take notice of the impact your nonverbal presence has on those around you to improve your connection with people. I've noticed lately that walking and speaking with confidence can go a long way! Did you know that 93% of your impact comes through nonverbal channels? Perhaps it's best to [...]
Processes are often undervalued. I have always been a process consultant yet I found out that I undervalued my value when it came to processes - if it can happen to someone who talks about processes continually, it can certainly happen to anyone. And it does! I find that [...]
Success begins and ends with your customers. I recently was the subject of what's called a "member spotlight" Q&A (question and answer) session about my business. Knowing my business centers on the supply chain, my interviewer asked me to draw a picture of a supply chain. It's always a [...]
With manufacturers and distributors finding it increasingly difficult to find top talent, bridging the skills gap has become a leading managerial task for success and even survival. According to a recent survey, 87% of manufacturers and distributors cannot find the skills required to successfully run their businesses. These results didn’t surprise [...]
Complexity abounds in manufacturing management; can you rise to the challenge? Complexity abounds! Supply chains are extended. Risks must be mitigated. Rules and regulations are increasing. Talent is in short supply. 95% of business is outside the U.S. yet expanding internationally brings challenges and complexity. Customers are demanding more [...]
How we look, communicate and relate to people makes a statement about us that may have lasting results. Always start off on the right foot. I've discovered that as much as content and results are king, presence matters. First impressions can be paramount. Don't despair if you "missed your [...]
Extract the right data at the right time in a meaningful format for decision-making. Almost every company I work with seems to get caught up in the bells and whistles of their new or upgraded software; however, when push comes to shove, the bells and whistles mean nothing if [...]
