Do you want to be Amazon or Sears? Sears used to be the Amazon of its time, but they failed to change with the times. There is little life left in this former powerhouse of retail. On the other hand, Amazon continues to evolve and is clearly doing quite [...]
Are You Developing Close Relationships with Your Customers? During turbulent times, relationships move faster than at any other time. Will they move in a positive direction or a negative one? That is the only question. In fact, customers will be reevaluating what they buy and when they buy [...]
For weeks, there’s been a gap on store shelves in the place plastic bottles of hand sanitizer once sat. Since late March, it’s been a dust farm as coronavirus-fueled demand exploded in a personal hygiene revolution the industry couldn’t match. Now it’s May, the virus is still here and [...]
As we entered the coronavirus pandemic, I became inspired to write an eBook to provide value to clients and colleagues. After a few very intensive weeks, I am excited to release my latest eBook: Future-Proofing Manufacturing & the Supply Chain POST COVID-19 We’ve been talking about manufacturing and the supply [...]
At the moment, Covid-19 is the dominant factor of influence of virtually every aspect of business. But what happens when that moment has passed? Will the changes for manufacturing be permanent and if so what will they be? We asked some manufacturing experts, and here are their thoughts: Manufacturing [...]
The importance of the supply chain came into focus as shelter-in-place orders and the COVID-19 epidemic shifted the demand and supply for newly deemed essential items. "Manufacturers have long understood the intricacies of the supply chain. What has recently emerged is the key role that the supply chain plays [...]
