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Lisa Anderson, Manufacturing & Supply Chain Expert, Sees Innovation & Collaboration Key to Advanced Manufacturing Success

Discover how innovation and collaboration fuel success in advanced manufacturing, meeting modern customer needs.

How Customer Service & Retention Directly Impact Profits & Performance

June 11, 2019 Since I've been speaking to CEOs about "Pricing & Profits", the true impact of customer service and retention is arising as a game changer. Can you create a situation where you make a "forever promise" to your customers? It certainly will directly impact your customers' perceptions [...]

Why Inventory Will Matter Again

Inventory is circling back in importance and will become a hot topic again as customers expect immediate, customized deliveries with the expectation of easy returns and last-minute changes to orders in production, in the warehouse or in transit. What are you doing to get ahead of this ‘new normal’ assumption?

Do You Treat Your People as Critical Assets to Your Success?

According to all the surveys, engagement is at horrific levels in the vast majority of organizations yet engagement is key to driving performance. It doesn't take a rocket scientist to figure out investing in your people is not only common sense but it can do more good for your bottom line than almost anything else.

The Amazon Effect is Still Going Strong!

The Amazon Effect remains top of mind with CEOs. Whether they compete directly (which is less than 1% with my clients), supply or distribute for Amazon (which is a slightly higher percentage) or are just impacted by the Amazon Effect, it is a major source of concern and/or opportunity.

2024-06-09T17:57:21-07:00June 3, 2019|Categories: E-Commerce & Logistics, Supply Chain Trade & Logistics|Tags: , |

Focused Strategies Drive Growth at Successful Organizations

In a world with increasing complexity, organizations need to be clear on their strategy to successfully drive continued growth in revenue and profits, according to The Society for the Advancement of Consulting® (SAC). Customer experiences and interactions, as well as keeping employees engaged are at the heart of this strategy.

2024-06-16T16:59:31-07:00June 2, 2019|Categories: Business & the Economy, Press Releases|Tags: , , |
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