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Impact of Your Customer’s First Experience with Your Product or Service

Your customers' first impression can be very important. It gives them a "feeling" about your product or service.

Top Business Leaders: Lisa Anderson, Author of I’ve Been Thinking

Elevate your business with expert supply chain strategy tips for sustained growth and profitability. Listen to the interview.

Biggest Shakeup in Decades Coming to the Shipping Industry with IMO Regulations

According to Reuters, the biggest shakeup in decades is coming to the shipping industry as the IMO regulations go into force in January.

Considering a Career in Supply Chain Consulting? 4 Experts Share Their Wisdom

Explore a career in supply chain consulting with our guide. Get expert advice and learn about the industry's broad areas.

Top Women Influencers in ERP That You Did Not Know About

Lisa Anderson is a specialist in ERP management. Her field of work also includes supply chain management, S&OP. Her purpose is the same as other influencers, to help vendors uplifting their business.

A Once-in-a-Lifetime Opportunity for Manufacturing, Logistics & CA to Align

Seize the unique chance for Manufacturing and Logistics alignment in CA, driving job creation and tech advancements.

2023-11-26T21:47:03-08:00June 19, 2019|Categories: I've Been Thinking, Manufacturing, Supply Chain Trade & Logistics|

Lisa Anderson, Manufacturing & Supply Chain Expert, Sees Innovation & Collaboration Key to Advanced Manufacturing Success

Discover how innovation and collaboration fuel success in advanced manufacturing, meeting modern customer needs.

How Customer Service & Retention Directly Impact Profits & Performance

June 11, 2019 Since I've been speaking to CEOs about "Pricing & Profits", the true impact of customer service and retention is arising as a game changer. Can you create a situation where you make a "forever promise" to your customers? It certainly will directly impact your customers' perceptions [...]

Why Inventory Will Matter Again

Inventory is circling back in importance and will become a hot topic again as customers expect immediate, customized deliveries with the expectation of easy returns and last-minute changes to orders in production, in the warehouse or in transit. What are you doing to get ahead of this ‘new normal’ assumption?

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