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The Customer Experience

Insight into the modern business world shaped by diverse and evolving customer experience strategies.

Additive Manufacturing & GE’s 3D-Printed Aircraft Engine

GE's 3D-printed aircraft engine showcases cutting-edge manufacturing technology and efficiency.

The Amazon Effect is Driving Dramatic Disruption

In looking at the Amazon Effect as a metaphor, manufacturers and distributors must respond to elevated customer expectations, rapid delivery requests, 24/7 service, and much more.

Manufacturing Summit to Explore New Technologies and Opportunities

Lisa Anderson was asked to participate in a panel discussion regarding the wider range of distribution developments that will be important in the next few years for continued manufacturing viability.

Manufacturing is HOT

In the last week, not only have there been several articles about the positive strides manufacturing is making but it also has come up in several presentations we've attended such as the economic forecast.  Here is a compilation of just a few of the HOT topics and trends.

The Value of Demand Planning

In supply chain circles, there are lots of exciting concepts to discuss and debate such as lean, master scheduling, theory of constraints and many more; however, we have found that our most successful clients start with the customer!  

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