Digitization isn't going to take over our day-to-day operations anytime soon; however, if we want to lead in our industry and provide exceptional service to our customers, we better get ahead of this curve, no matter how slow-moving at the moment.
ERP systems often fail to live up to their promise - even in the best of circumstances. It is a tough environment - software suppliers are consolidating, the smaller ones can disappear or get gobbled up in a moment's notice, good resources are hard to find, and the list goes on.
A commitment to stellar customer service is an ongoing process in which resources need to be dedicated to continuous improvement and exceeding customer expectations.
Teamwork, communications and shared objectives are essential for cross-functional collaboration and project success.
To be an effective leader oftentimes means empowering employees to make changes and decisions to help customers even if those decisions don’t align with yours. The 80/20 of business success stems directly from leadership. The best leaders can make even the worst-performing teams excel and, unfortunately, the weakest leaders [...]
Do you take time out of your busy schedule to think about the future? It helps to get away to empty your mind for strategic thinking. Have you been able to do that lately?
When military spending increases, defense-related manufacturing booms. It isn't rocket science to figure that out; however, it can be tempting to wait too long for confirmation of orders.
There is much that can be achieved rapidly in leveraging Toyota Production System techniques - no matter your industry or role.
We are in a volatile business environment. Instead of complaining or burying our head in the sand, we must find a way to get ahead of the curve.
February 18, 2017 I am the Chair of the APICS West Coast student case competition, and we just wrapped up our 2017 event. We had 104 students from around the world fly into San Diego to compete. It was a really impressive group of students! The [...]
