Miniature Office Golf & a Pathway to Know, Like & Trust
Think about how to get to know, like and trust your colleagues, customers and suppliers better - it could be office golf!
U.S. Small Business Optimism Climbs to 2nd Highest on Record!
Fueled by tax cuts, deregulation and robust consumer demand, business owners are optimistic about the future.
What Should We Be Thinking for the 2nd Half of the Year?
As hard as it is to believe, we are almost half-way through the year. As a result, we should be thinking NOW about what to stop, start and continue for the second half of the year.
My Backstory & How We Develop Talents
Think about your talents. What are they? How do you utilize them? Or how could you utilize them? Also, take some time to think about your employees, peers and leaders. What are their talents?
Are Your Ready for a Systems Transformation?
The topic of Systems Transformation seems to be arising more frequently lately. How do you know if it is time to consider a systems transformation?
Amazon’s Deal with Party City & More Competitors
Since Amazon is willing to search for win-win deals with the competition, who knows what will come next. Are you impacted by Amazon?
28 Expert Opinions Every Business Leader Should Know About Enterprise AI
“AI" and machine learning will have a profound impact over the next few years! For example, instead of following preventative maintenance schedules according to a rolling calendar which is likely to create unnecessary machine downtime while not resolving all of the unexpected machine breakdowns, AI can flip this equation on its head!”
It’s a Small World & the Customer Experience
No matter your position, try experiencing your company as a customer would. Are you able to call whoever you might need to talk to without annoying phone system automation?
The Talent Shortage – What to Do…
Explore strategies to overcome the talent shortage in today's competitive business landscape. Some tips for what you can do.
Outstanding Customer Experience Can Be A Key Differentiator For Successful Businesses
CLAREMONT, Calif., August 1, 2018/ExpertClick/ -- Organizations that offer outstanding customer experience are often those that are more innovative, profitable, and higher performing, according to The Society for the Advancement of Consulting® (SAC). Innovative Cultures That Exceed Customer Needs Breed Success “It is worthwhile to invest in customer service [...]