The Value of Clear Communication
What can we do this week to improve upon the clarity of our communication? Quite a lot.
Big Customer Promises
Don't get too worked up trying to think about your bold customer promise. Start by thinking about your view of your customers.
Congratulations to Kash Gokli
Kash Gokli Receives 2016 LMA Advocate Award
Can You See What Others Cannot?
Much of our success in consulting comes from seeing what others cannot. For example, assisting clients by helping them create better plans (that follow the quickest, most effective path to success), avoid costly and delay-ridden pitfalls that few realize exist, and successfully navigate through stormy waters......all quite important in [...]
Staples & the Power of Customer Service
When I've needed customer service the most, Staples has been there!
M&A is on the Rise
Even if you don't plan to sell, shouldn't you be interested in increasing the value of your business for an ESOP
Global is “In”
No matter what you think in terms of politics and the like, it is imperative that you understand global impacts.
Interest in Global Rises
In order to thrive in today’s business climate, executives have no choice but to get a global perspective. Leaders must find a way to stay on top of the trends, likely impacts and opportunities out there.
Results Follow People
Results follow people who put together strategies and successfully implement them. Great tools help, but people are critical to improving your bottom line.
Unique New Zealand Style Cooperation
Are you creative and cooperative? It might come in quite handy when trying to solve a "work problem" you've had for quite a while (or even think of an innovative new approach) if you emptied your mind to see what new ideas came to you.