September 14, 2015 I saw ZZ Top at the Los Angeles Fair on Saturday night. They were still amazing after 47 years of singing together. Much longer than most marriages - and certainly longer than many in the audience had been alive. They are known for long beards (see [...]
September 7, 2015 It is Labor Day, and I am reminded of when I was young and growing up in Schaumburg, IL. Labor Day was really exciting because there was a great parade that went right by my house on its parade route. We'd wake up early to make [...]
Creating an IT roadmap shouldn’t be all about the bells and whistles of the system, but rather on the technology that supports the strategy and business objectives. Ever heard about 1's and 0's as it relates to computers? That level of detail is often what I see with systems. [...]
Strategic planning has long been hailed the business cornerstone for projecting profit and growth. Oftentimes, the strategy, “what”, gets mixed up with the tactics, or the “how”, which leads to failure. Although almost everyone uses the term strategic planning, it doesn't make sense. Setting strategy is a clear; however, [...]
August 31, 2015 I was thinking about my dog, Abby (see below) - no matter whether I leave the house for 2 minutes or 2 weeks, she is absolutely thrilled to see me. Do your customers feel like that as well? Who doesn't like to be greeted like a [...]
June 29, 2015 William Wrigley Jr. clearly had a passion for bringing Catalina Island to life. I just got back from a 3-day weekend in Catalina with great friends - a beautiful and relaxing spot (see below for one of my favorite shots). We took the inland tour to [...]
July 20, 2015 I'm on a whirlwind trip with my brothers and nephew - 5 days, 3 states, 4 cities and lots of miles. One of the stops was Las Vegas so that Dylan could ride the Stratosphere roller coaster (and Brian could eat White Castle hamburgers......although I am [...]
July 10, 2015 I've seen a few examples of the power of customer service this week, and it propelled me to write on what a huge impact it can have. For example, I participated in 3 full days of ERP demonstrations in order to provide expertise on which software [...]
June 22, 2015 If you are related to aerospace, you've probably heard the GREAT news that the world fleet will double in size over the next 20 years. Based on which news you read, the estimates are between 32,000 and 37,000 planes. Now that is growth! The same type [...]
Certainly, Sales is at the heart of any organization. Without growth, a company will eventually decline and wither away. Thus, having top notch sales people is cornerstone to success. Of course I advocate thinking of all your employees like salespeople as they represent the company and can make a [...]
