The Value of Customer Service
The value of customer service might not be clear until it's necessary - after all, it seems like not a big deal to potentially sacrifice a bit of service in order to gain a good discount.
The Power of Focus
I've seen projects ranging from a 50% reduction in inventory levels to a launch of a new product line achieve the intended results largely through focus.
Business Development
What could be more important in today's new normal business environment of lackluster sales, strained liquidity and elevated customer service expectations than business development. Here are a few tips.
Often Overlooked Options to Drive Revenue Growth
In today's new normal business environment, characterized by sluggish growth, tight liquidity, elevated customer expectations and a general theme of "more for less", there's no doubt revenue has to be a top priority.
Prominent Business Trends for the New Year
Think about how these trends could impact your business, department or role. How can you get ahead of the curve?
Top Strategies to Ensure Success in the New Year
As we start the New Year, I thought it was worthwhile to discuss critical yet often overlooked blocking and tackling manoeuvres that ensure success.
8 Don’ts in Leveraging Social Networks Successfully
Leveraging your social networks can help you gain that edge!
Duke University & CFO Global Outlook Survey Suggests Optimism
According to CFO, Duke University and CFO Global Business Outlook Survey suggests strong optimism!
Social Media Buzzing in the News
According to a recent Deloitte and Forbes Insight study, business leaders identified social media as the 4th largest risk source for the next 3 years.
Inflation or Deflation? ……….Why Does it Matter?
Those businesses who are prepared and ready to leverage opportunities will be those who succeed during this “new normal” timeframe.