“In the new reality brought by COVID-19, executives will be more concerned about risk and how to be prepared for rapidly changing customer conditions,” said Manufacturing and Supply Chain Expert, Lisa Anderson, MBA, CSCP, CLTD, president of LMA Consulting Group Inc.

 

Virtually overnight, the global pandemic challenged manufacturers as factories closed, global supply chains broke and painstakingly crafted production plans became irrelevant. But agile firms adapted quickly – enabling them to seize new opportunities and further distance themselves from the competition.

When COVID-19 hit Australia, B&R Enclosures, a Queensland, Australia-based provider of specialty enclosures, racks and cabinets to communications and energy companies, had to adapt quickly.

“The pandemic disrupted our supply chain and added to uncertainty in demand,” said Chris Bridges-Taylor, executive director of B&R Enclosures. “However, the need for infrastructure projects and major customized projects still existed, at times becoming more urgent as the community’s use of communications and energy changed. We had to focus on being adaptable and fluid in our resource management and operations.”

Because it was already in the midst of a well-planned digital transformation journey, B&R Enclosures adapted and accelerated its strategy to support new ways of working. It rolled out an integrated health and safety approach across all its sites, introduced processes to use local resources and increase transparency in quotation, order and design processing, adapted supply chain management, and put virtual team management systems in place to reduce the lockdown’s impact.

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Published in Compass Magazine on Nov. 16, 2020