If you’re riding a wave of growing demand put systems in place that can support the increased workload and not wipe out your goals. Lately I've been talking with many clients and potential clients who are interested in growth. Although rapid growth is exciting, it can also be one [...]
With every business looking for a customer service edge your CRM system should set you apart from your competitors to create customer loyalty. Keeping with the customer theme, I thought a brief discussion on CRM would be in order. In the last 5 years, I've seen the importance of [...]
Transactions occur so often you may not even be giving them a second thought. But each one has the potential to affect growth and profits. Few executives think much about transaction criticality. Transactions certainly aren't strategic; however, I have seen numerous clients growth and profit plans negatively affected by [...]
I'm in process of teaching my first APICS CSCP (Certified Supply Chain Professional) session, and earlier today I taught a section on CRM. In addition, I've been helping clients select the "right" ERP system to best meet their business priorities, and CRM has emerged as a top priority. The [...]
Focusing on relevant, actionable data is easier to manage when you can prominently display it on your dashboard. I've been working with a rapidly growing, smaller client that sees the power of dashboards. I have to tip my hat to them as most $50 and $100 million dollar companies [...]
Published January 16, 2015 One of my clients had three sets of ERP system demos this week in a quest to select the best system to meet their business objectives. Not only is it a vital part of selecting the optimal system, I also find that it is always [...]
For a better return on your investment select the ERP system based on which is most compatible with your business processes vs. technical prowess. ERP systems are not of much value by themselves; however, if you leverage the appropriate functionality to support your business, it can pay back rapidly [...]
With improvements in the economy and increasing customer expectations this may be the right time to upgrade your ERP system software. I've been talking with an increasing number of manufacturers and distributors who are beginning to think about upgrading technology and specifically their ERP (Enterprise Resource Planning) system. Selecting [...]
Maneuvering in today’s fast-paced business environment requires actionable information, which data mining provides. Locate your data to make your next strategic move. As I've been putting together a SIOP (Sales, Inventory and Operations Planning) executive meeting presentation, it made me think about data mining. In this case, there is [...]
