As high-tech becomes more prominent, high-touch becomes even more vital. Make building relationships and staying in touch a part of your daily routine. Thanks to Jim Cenname, as he gave me the idea to discuss this topic and thanks to Rich Beu for emphasizing its importance in a recent [...]
As the 80/20 of business success can be traced back to leadership and communications, what could be more important? Be clear & concise - it is amazing how often the messages can become garbled (similar to the old game of telephone). Take the time to be clear and concise. [...]
As this topic is top of mind since I led a webinar for ExecSense on COO Best Practices for Conducting Year-End Reviews, I thought it would make sense to discuss a few tips. It's not an event; it's a process - if you look at the yearly review as [...]
The holidays tend to be insane: Year-end activities. Planning for vacation and holiday schedules. Family. Events. Thus, I thought a few tips might be in order. Take a step back - it's easy to get wrapped up into thousands of activities and not think about what's most important from [...]
I find that the difference between success and failure is often dictated by the "little things" - yet it's never as easy as it seems. It's all about the people - a common theme in my newsletter as people drive the 80/20 of success on any project, no matter [...]
Sticking with my theme of obstacles, I thought I'd discuss common roadblocks - many times, half the battle is identifying potential issues. An employee feels threatened - one of the most common causes of project roadblocks is when an employee feels threatened. Who might worry about how a project [...]
In talking with a client earlier today about goals, it reminded me of the often-overlooked importance of goals. Start with strategy - unfortunately, you can have the best goals in the world but if they don't align with where the company is headed, they are a waste of time. [...]
Prioritize - As much as we'd all like to do everything for everyone equally, it is impossible. Instead of trying and failing, prioritize - and don't commit to more than you can accomplish. Value - remember to value those key relationships you might take for granted. Start there instead [...]
No matter the client, I'm continually reminded of the critical importance of leadership. If you have to choose between leadership skills and prior work experience / technical skills, undoubtedly, leadership skills must win the day. My clients with exceptional leaders outperform the rest - every time. So, what could [...]
It's been proven that a simple thank you can achieve great results so why don't we take the time out to appreciate our people more often? Catch 'em doing right - What could be better than recognizing someone's efforts in the moment? Better yet - the person knows you [...]
