Two thirds of manufacturers and distributors have customer service gaps when compared to Amazon and mega-distributors like Amazon, according to a research study performed by LMA Consulting Group Inc. Amazon has created not only a buzz with their innovative service options but they have also raised the bar for [...]
Published October 24, 2014 According to today's Wall Street Journal, UPS had robust growth in the third quarter, which was strongly influenced by the e-commerce boom. E-commerce now accounts for about 45% of U.S. packages. Is e-commerce on your radar? I'm on the flight back from Phoenix as I [...]
Customers deserve flexibility in how they receive products and services, e-commerce is a requirement for business success. Are you offering e-commerce options for your customers? If not, you'll be left in the dust! It is no longer an option for companies if success is an objective. E-commerce eliminates time [...]
Logistics has been making a comeback in the Inland Empire in the last 6 months! The port activity is up, employers are beginning to look at projects to improve operations and hiring is on the rise. Earlier this week, I attended Norco College’s Logistics Advisory Committee meeting for their [...]
