K Means, CFO, Coast Plating I Controller, Transtar Metals
What is the Supply Chain?
Because we are known as supply chain experts, we continue to talk about the supply chain even though LOTS of people - including potential clients - are unsure what in the world that means.
The Customer Experience
Insight into the modern business world shaped by diverse and evolving customer experience strategies.
Big Grocery Chains Ramping Up Pressure on Food Suppliers
If you are not high performing in the food and beverage industry (and consumer products in general), you will not stay viable anymore.
Case in Point – The Customer Experience
Are you thinking beyond your customer requirements to the total experience?
Satisfy Customers First, and Cost Cuts Will Follow
Think carefully about your real objective. Are you truly interested in cost cuts? For my part, I have yet to hear of a company vision, mission, or strategy that’s related to cutting costs.
Your Supply Chain Shortlist
As we head into a New Year, it makes sense to take stock and think about your supply chain shortlist. To get you started, we've developed a list of questions to ponder: Do you consider your supply chain from the holistic point-of-view? From cradle to grave or product inception [...]
Kaizens & the Importance of Metrics
My colleague and I led a Kaizen workshop on metrics last week with a process manufacturing client. It is always interesting to brainstorm which metrics are the most relevant in tracking a company's success. They are NOT always the same.
Is Apple Moving Design In-House?
Apple has developed its own processors for years but has recently increased its focus on the in-house design of components.