Start with Your Customer
Success begins and ends with your customers.
The Amazon Effect – Exceptional Service
Do all of your employees act as if every customer, supplier and colleague is a key customer?
Manufacturing Connector Lisa Anderson Recognized as Top Supply Chain Management Influencer by SAP
Global technology leader SAP recently named LMA Consulting Group President, Lisa Anderson, as the 16th most influential in supply chain management and sustainability.
Hot Supply Chain Trends
Observing supply chain trends is important but it is bedrock to success to develop strategies and plans to utilize this information in a way that will help your business succeed. Do you have a team in place to think about how to leverage the top supply chain trends?
Why Care About Supply Chain Risk?
Businesses face many hurdles—some we can control and others we cannot. How we manage risk is what determines our success.
Supply Chain Collaboration
Collaborating with supply chain partners not only develops stronger partnerships but it also can deliver significant bottom line business results.
Critical Mass Radio Show: Interview on Manufacturing & Supply Chain
In this radio talk show interview, Lisa Anderson talks about what is important to manufacturing and supply chain, how best practices can add value regardless of size and shares tips, ideas and strategies for manufacturing success. Use controls below to listen. Download MP3 16.7MB
Stand Out From the Crowd and Delight Your Customers!
Engaging your customers creates a customer service edge There has never been a better time to create a customer service edge! Gone are the days of the last decade when we saw examples of 10% sales growth achieved solely by picking up the phone. Customers expect more for less [...]
Why Become the Strongest Link in Your Supply Chain?
Being known as the strongest link in your supply chain is the key to success. In today's new normal business environment where sales are no longer easy, talent is in short supply even amidst high unemployment levels, volatility is the new norm and customers want "more for less - [...]
The New Normal Business Environment
In today's new normal business environment which is characterized by volatility, lackluster sales, customers wanting “more for less – and NOW” and a talent shortage admist high unemployment levels, companies are turning to the supply chain to deliver RESULTS. Our view of the supply chain is from our [...]