Cycle Counting
The main goal of cycle counting is to cycle through your inventory to ensure inventory accuracy on a consistent basis.
Customer Service
Exceptional customer service and customer relations can make or break your business. A few tips to improve your customer service.
Sarbanes Oxley
Meant to protect investors and increase transparency in corporate accounting, implementing the Sarbanes Oxley Act takes some organizational introspection
Why Start with Inventory Accuracy?
As companies set priorities for 2010 or next year's budget, it is important to understand where to start. So, why should inventory accuracy be a top priority? It's required from an accounting standpoint. Typically speaking, inventory can be a substantial number on your financial statements. What could be more [...]
Sustainability – who knew that it’s common sense?
Liken sustainability to reducing waste, which in turn respects the environment and makes business financial sense. Sustainability is gaining traction in today’s cutting edge discussions. Whenever a topic pops up in multiple places suddenly, I take notice. I’ve read multiple articles in trade publications and magazines, attended a keynote [...]
Why Customer Service Should be #1
As I'm on my way to New York to give a speech on leveraging supply chain strategy to achieve a competitive advantage, I've been thinking about common themes with my speeches, articles, surveys and client observations - customer service emerged as a vital priority in all cases. Customer service [...]
Sustainability
Not only is sustainability gaining traction as an emerging trend but it can also add dollars to your bottom line. Reduce waste - look for all types of waste; not just the standard trash cans of manufacturing waste. Think about the lean definition of waste. Packaging - certainly there [...]
Is Your Inventory System Working?
In my experience in working with clients across multiple industries, geographies and sizes, I have no doubt that effective inventory management is far from a no-brainer, yet implementing a few secrets to success can yield dramatic bottom line results.
What are the Latest Supply Chain Trends?
How can we not only "get through" today's new normal business environment but THRIVE? In my 20+ years of experience as both an Operations Executive and as an entrepreneur and business consultant who has worked with multiple companies ranging from start-ups to multi-billion dollar enterprises across varied industries and [...]
Customer Communications
Customer communication is always a good idea; however, leveraging customer communications during the new normal business environment is vital to success. Pick up the phone - some of the largest successes I've seen result from simple yet critical conversations. It can be as simple as calling a customer to [...]