over two-thirds of manufacturers and distributors participating in her service gaps research study have reported having to respond to the elevated service standards established by companies like Amazon.
Collecting lots of data isn’t enough to improve service levels. A successful manager tracks relevant metric trends and puts the information into action.
Not only is growth harder to come by but service expectations are elevated due to the Amazon effect.
Success begins and ends with your customers.
You can't give attention to work priorities to grow a more profitable business if you aren't collecting data, measuring variables and tracking trends.
Do all of your employees act as if every customer, supplier and colleague is a key customer?
Global technology leader SAP recently named LMA Consulting Group President, Lisa Anderson, as the 16th most influential in supply chain management and sustainability.
Observing supply chain trends is important but it is bedrock to success to develop strategies and plans to utilize this information in a way that will help your business succeed. Do you have a team in place to think about how to leverage the top supply chain trends?
Businesses face many hurdles—some we can control and others we cannot. How we manage risk is what determines our success.
Collaborating with supply chain partners not only develops stronger partnerships but it also can deliver significant bottom line business results.
