Lessons learned from my Procurement Mentor: Negotiations Success
I've seen many examples of companies and executives insisting on "negotiating" for a reduction in costs at the expense of all else.
Tips for decreasing inventory levels without affecting your customers!
effective inventory reduction strategies that maintain customer satisfaction, emphasizing skilled personnel and structured processes
The Keys to Delivering Exceptional Customer Service
These techniques epitomize "profit through people" - through your customer relationships.
Achieving Inventory Velocity “and” Customer Delight
How can the Acme Company situation change with inventory velocity?
Cycle Counting
The main goal of cycle counting is to cycle through your inventory to ensure inventory accuracy on a consistent basis.
Customer Service
Exceptional customer service and customer relations can make or break your business. A few tips to improve your customer service.
Sarbanes Oxley
Meant to protect investors and increase transparency in corporate accounting, implementing the Sarbanes Oxley Act takes some organizational introspection
Why Start with Inventory Accuracy?
As companies set priorities for 2010 or next year's budget, it is important to understand where to start.
Sustainability – who knew that it’s common sense?
These are just a few sustainable ideas. They are largely common sense and do not require significant capital/cash.
Why Customer Service Should be #1
The good news is that any business or person can stand out in the crowd with exceptional customer service - no investment required.