Why Customer Service Trumps All!
Customer service should rise to the top of your list in terms of priorities - assuming you want to maintain and grow your business and/or would like to enjoy your work life
Lisa Anderson Selected as Toyota Women in Supply Chain Mentor
LMA Consulting Group’s Lisa Anderson has been selected Toyota Women in Supply Chain Mentor for The Peter F. Drucker Center.
Mother Nature Adds to Supply Chain Risk
California wildfires have the potential to disrupt the flow of US commerce. A report from the Wall Street Journal quoting Lisa Anderson. California wildfires have the potential to disrupt the flow of US commerce. A report from the Wall Street Journal quoting Lisa Anderson.</div>Supply chain risk has increased exponentially [...]
California Reopens Some Commercial Routes as Wildfire Rages
Commercial operators were scrambling to keep goods moving as a massive wildfire east of Los Angeles shut down one of the nation’s major freight corridors.
The Importance of Controlled Speed
Most likely you are doing a task because you want to serve a customer as almost everything we do at work can be traced back to serving customers; no matter the task.
What is Hot in Supply Chain?
Changes in supply chain strategy and operations cannot be overlooked and we need to stay aware and forward-looking to remain competitive.
Lisa Anderson to Discuss “The Amazon Effect” in April Institute of Management Accountants Technical Meeting
"Amazon is changing the business landscape" explains Lisa Anderson, president of LMA Consulting Group, Inc., which consults large corporations on supply chain management. "Unlimited variety is assumed, same-day service is the norm, and 24/7 accessibility with easy returns and exchanges is expected".
What Supply Chains and Liberal Arts Have in Common…
Since supply chain has broad appeal, we should be touting the critical importance of the supply chain in our daily conversations.
Should Supply Chain be a Strategic Function?
The supply chain has a dramatic impact on several areas of the company – the ability to grow and “keep customers promises”, profitability, cash flow, and customer service.
