Charleston & Open Door Policies
The great news about open door policies is that it is easy to implement in a week, let alone 2 minutes. Just open your door.
Logistics, Logistics and Logistics
I took the APICS CLTD (certified in logistics, transportation and distribution) exam yesterday (and passed!); therefore, I have been knee deep in logistics topics this week.
Do You See What is in Front of You?
Pay close attention this week. Look as you walk. Pay attention to what you walk by.
Wildly Successful Exit Plans
I hear quite a bit about exit plans gone awry.
MacGyver Solutions & Using Under-Utilized Assets
I have solved countless challenges with minimal expertise in the particular subject area some thought was required when several experts with the equivalent of "Harvard PhD's" in that subject area couldn't. The MacGyver solution worked.
Historic Importance & the Hotel del Coronado
What historical significance does your company have? Think about how you can bring the historical importance of your company, its founders and even long-term employees to life.
Technical Innovation & Japan’s Bullet Train
While in Japan last week, I had the opportunity to ride the bullet train three times - and, even waited to go back to Tokyo from Mt. Fuji to see it whiz past since you cannot see it in action in Tokyo as a terminal station - simply amazing [...]
Shangri-La: the Best Hotel Service Bar None
What are you doing to provide this level of service to your customers? Are you providing what they have asked for or what they would love if they knew to ask for it?
Chicago Cubs – playing the long game…
There is quite a bit of effort required to be loyal – whether for a few years or 108 years. Perhaps we should find a “cause” worthy of loyalty. Does your manager inspire loyalty?
Strategic Pricing
If you are already on top of pricing, take a step back and think about pricing from a strategic standpoint. How important is pricing as a reason your customers buy from you instead of the competition?