Shangri-La: the Best Hotel Service Bar None
What are you doing to provide this level of service to your customers? Are you providing what they have asked for or what they would love if they knew to ask for it?
What are you doing to provide this level of service to your customers? Are you providing what they have asked for or what they would love if they knew to ask for it?
There is quite a bit of effort required to be loyal – whether for a few years or 108 years. Perhaps we should find a “cause” worthy of loyalty. Does your manager inspire loyalty?
If you are already on top of pricing, take a step back and think about pricing from a strategic standpoint. How important is pricing as a reason your customers buy from you instead of the competition?
Find out what is important to your colleagues, your boss and/or your employees. Whether or not you can ever do anything to help with these causes, don't you think it would be good to know what is important to them?
At first glance, it seems a bit challenging to figure out what can be done in a week. However, since the global supply chain is all around us, it isn't that hard after all.
Similar to these students, do you see it as an exciting opportunity - and turn it into one?! Or, do you see it as a chore?
Start asking your customers and employees what is important to them. You might not even have to open your mouth - start listening to what is said AND what isn't said.
If you are already in a product development cycle, take a step back to think about whether you think achieving 30% of total sales within 3 years is feasible.
Instead of complaining about Mary or Steve, how could you re-phrase your concern into a productive conversation?
How can we be innovative and use what we have in new ways to create success?