Priming Your Supply Chain for the Amazon Effect
Published on March 2, 2016 Preview Lisa Anderson, President of Claremont, CA-based LMA Consulting Group, Inc. presents a primer for her APICS 2015 speech on the Amazon Effect and provides a few tips for success.
The High Value of Speed
January 11, 2016 I was meeting with a client who is in the midst of implementing an ERP system this morning, and our conversation centered around the need for speed - keeping the momentum going, not wasting time in what could seem like unnecessary meetings and conversations etc. With [...]
Why My Best Clients Focus on Responsiveness
As customers continue to demand shorter lead times, it becomes imperative for manufacturers and distributors to become more responsive and improve order fulfillment cycle time. I've been working on my book The Amazon Effect lately, and it brings to mind the critical importance of responsiveness. There is no doubt [...]
Leveraging Supply Chain Trends: Lead Time Improvement
Slashing lead times is one of the most pressing supply chain trends. By identifying trends early on you can devise ways to leverage them to your advantage. I spoke to ISM (the Institute for Supply Management) last night about supply chain trends, and it reminded me of the importance [...]
Supply Chain Strategist Lisa Anderson to Present the Amazon Effect to Supply Chain and Operations Leaders at APICS 2015
CLAREMONT, Calif., Oct. 1, 2015 /PRNewswire/ -- Lisa Anderson, president of LMA Consulting Group, will speak to APICS 2015 attendees from manufacturing, operations, distribution and supply chain on Priming Your Supply Chain for The Amazon Effect on Tues., Oct. 6 at 8:00 a.m. at the Mirage Hotel in Las Vegas, [...]
Slashing Lead Times to Counter the ‘Amazon Effect’
Must you compromise quality for speed? Reducing lead time will increase customer satisfaction and avoid the Amazon Effect. My recent research report on the Amazon effect says that 67% of manufacturers and distributors feel customer service gaps when compared to Amazon-like offerings. One of those key areas is lead [...]
The Power of Amazon
I've been thinking about the power of Amazon since I facilitated an APICS tour of their San Bernardino 1.2 million square feet facility on Friday. It was quite impressive from several viewpoints: 1) warehouse automation. 2) simplicity 3) how they treat their people. 4) the power of continuous improvement. [...]
The Amazon Effect: Why We Must Pay Attention to Our Customers
Two thirds of manufacturers and distributors have customer service gaps when compared to Amazon and mega-distributors like Amazon, according to a research study performed by LMA Consulting Group Inc. Amazon has created not only a buzz with their innovative service options but they have also raised the bar for [...]
The Manufacturing ConnectorSM Lisa Anderson Shares How to Exceed Customer Expectations at 2015 Inland Empire Manufacturing Summit
Lisa Anderson, president of LMA Consulting GroupSM and a supply chain management expert, shared with MCIE's (Manufacturing Council of the Inland Empire) 2015 Inland Empire Manufacturing Summit attendees proven strategies on how they can fulfill customer expectations in today's fast-moving delivery landscape. As a panelist alongside other leading supply [...]