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business process

Your Customer Comes 1st

No matter what your company objectives, you must understand your customer.

The Value of CRM (Customer Relationship Management)

You might wonder what you can do with CRM if you do not have CRM software.  Plenty!  

Strategies to Reduce Operational Cost without Capital Investment

Focus on operational cost reduction strategies to continue growing efficiently while also giving yourself pricing wiggle room.

The Power of Dashboards

Focusing on relevant, actionable data is easier to manage when you can prominently display it on your dashboard. I've been working with a rapidly growing, smaller client that sees the power of dashboards. I have to tip my hat to them as most $50 and $100 million dollar companies [...]

Why Doing It Right the First Time is NOT Always Right

We commonly hear the phrase "Do it right the first time". Of course, generally speaking, who wouldn't want to do that? Waste is bad. However, I've found that there is a time when doing it right the first time is NOT the path to success.

Often Overlooked Value of Production Planning

Developing and maintaining a working production plan is no easy feat, but the best planners make the job seem effortless.

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