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Collaborative customer programs

The Amazon Effect – Exceptional Service

Do all of your employees act as if every customer, supplier and colleague is a key customer?

The 4Ps to Collaborative Customer Program Success

When connecting people and process, think about using customer collaborative programs to link strategy with execution.

Hot Supply Chain Trends

Observing supply chain trends is important but it is bedrock to success to develop strategies and plans to utilize this information in a way that will help your business succeed. Do you have a team in place to think about how to leverage the top supply chain trends?

Supply Chain Collaboration

Collaborating with supply chain partners not only develops stronger partnerships but it also can deliver significant bottom line business results.

4 Keys to VMI Success

Before talking about the keys to achieving VMI (vendor managed inventory) success, the question is: what is VMI? VMI is a process where the supplier places purchase orders for their customers to agreed-upon metrics.

Customer Collaboration

Customer collaboration is always a good idea; however, leveraging customer collaboration during challenging economic times can be one of the keys to success. Pick up the phone - some of the largest successes I've seen result from simple yet critical conversations. It can be as simple as calling a [...]

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