Clients on the fast-track with technology advancements are surpassing the competition during COVID and are likely to speed by them post COVID. This is the topic of a special report I contributed to that was published by Compass magazine "Agility in a crisis: Manufacturers equipped with virtual-experience technologies stepped [...]
Well, no doubt about it, when it rains, it pours. I had a tooth ache that lasted about a week, and so I called my dentist. They took an X-ray, and it didn't really show anything; however, when looking with a microscope, they could see the fracture. We had [...]
Are You Developing Close Relationships with Your Customers? During turbulent times, relationships move faster than at any other time. Will they move in a positive direction or a negative one? That is the only question. In fact, customers will be reevaluating what they buy and when they buy [...]
In thinking about future-proofing your people, it makes sense to start with your customers. Have you thought about future-proofing your customers? The statistics are staggering. According to Outbound Engine, acquiring a new customer can cost five times more than retaining an existing customer. We wouldn't be surprised if the [...]
CLAREMONT, CALIFORNIA – December 19, 2019 – Manufacturing and Supply Chain Expert, Lisa Anderson, MBA, CSCP, CLTD, president of LMA Consulting Group Inc., confirms that manufacturers are flexible and responsive to changing customer needs and demands. LMA Consulting Group works with manufacturers and distributors on strategy and end-to-end supply [...]
