Amazon Adds In-Garage Delivery Option
According to Good Morning America, Amazon is adding in-garage delivery options to its already vast array of delivery options - in-home and in-car.
Have you Thought about Increasing Demand?
No matter the position of my client (typically a CEO, Owner, CFO, General Manager or Board member), he/she is interested in increasing demand, and the project we are brought in to focus on relates to increasing demand, either directly or indirectly.
What’s Ahead for Business?
Our most successful clients will be thinking about these trends to integrate into their strategy, their customer conversations and their employee and partner plans. Are you positioned to take advantage of the opportunities and avoid the risks?
Manufacturing Adds the Most Jobs in the Year
According to Industry Week, manufacturing employment increased almost 300,000 over the last year! This is after increasing around 200,000 the year prior which is more than a 40% increase.
The Resilient Supply Chain: Does Supplier Negotiation Work?
Insights into the role of supplier negotiation in strengthening supply chain resilience and business partnerships.
What Should We Be Thinking for the 2nd Half of the Year?
As hard as it is to believe, we are almost half-way through the year. As a result, we should be thinking NOW about what to stop, start and continue for the second half of the year.
It’s a Small World & the Customer Experience
No matter your position, try experiencing your company as a customer would. Are you able to call whoever you might need to talk to without annoying phone system automation?
Outstanding Customer Experience Can Be A Key Differentiator For Successful Businesses
CLAREMONT, Calif., August 1, 2018/ExpertClick/ -- Organizations that offer outstanding customer experience are often those that are more innovative, profitable, and higher performing, according to The Society for the Advancement of Consulting® (SAC). Innovative Cultures That Exceed Customer Needs Breed Success “It is worthwhile to invest in customer service [...]
Ireland’s Lean, Green Forklift Plant Proves Robots & IoT Not Required
According to a new an Industry Week article, you can achieve amazing growth and success without robots and IoT! Combilift has used innovation, creativity and the customer experience to go it alone with amazing results! Safer, simpler, smarter is their tag line.
There is More to Chicago than Good Pizza. Logistics Anyone?
Chicago logistics is all about connectivity. Connecting the east with the west, Chicago is a natural hub. 5 international airports, 7 Class I railroads carrying 50% of the nation's freight (think of the enormity of that figure!), 3rd largest intermodal port in the world, 3rd largest interstate highway system in America, and more.