Competing priorities may seem equally important and worthy of full attention. For significant impact, though, you have to stop and determine what you can safely put on the back burner. Why is it so challenging for executives to focus on priorities? It would seem simple; however it rarely is [...]
I'm in process of teaching my first APICS CSCP (Certified Supply Chain Professional) session, and earlier today I taught a section on CRM. In addition, I've been helping clients select the "right" ERP system to best meet their business priorities, and CRM has emerged as a top priority. The [...]
Lisa Anderson, president of LMA Consulting GroupSM and a supply chain management expert, shared with MCIE's (Manufacturing Council of the Inland Empire) 2015 Inland Empire Manufacturing Summit attendees proven strategies on how they can fulfill customer expectations in today's fast-moving delivery landscape. As a panelist alongside other leading supply [...]
Working in partnership with your customers delivers winning results on both ends. Customer collaboration has become cornerstone to success in today’s supply chain driven world. We are all part of a supply chain, and so we must look for ways to thrive within our supply chains. Undoubtedly, those who [...]
Developing and maintaining a working production plan is no easy feat, but the best planners make the job seem effortless. Production planning is often overlooked as to its true value. Perhaps it is because it is often delegated to lower-skilled resources? Or perhaps it is because it is in [...]
Published December 26, 2014 There have been a few times in the last day where I'm reminded of the value of customer service. There is an art to success. It is not merely the words spoken. Instead, it has to do with whether the person seems to truly care [...]
Collaboration along the supply chain injects a steady flow of new ideas and solutions — key drivers in the quest for bottom line results. At the APICS 2014 International Conference, one of the keynote speakers was a futurist. He talked about the importance of a collaborative platform. I say [...]
Published October 24, 2014 According to today's Wall Street Journal, UPS had robust growth in the third quarter, which was strongly influenced by the e-commerce boom. E-commerce now accounts for about 45% of U.S. packages. Is e-commerce on your radar? I'm on the flight back from Phoenix as I [...]
