SIOP Metrics: 5 Key Baseline Measurements
Of all the overlapping metrics available to executives the best ones enhance SIOP (Sales Inventory Operations Planning), also known as S&OP, and offer the most vital information for running a business.
Of all the overlapping metrics available to executives the best ones enhance SIOP (Sales Inventory Operations Planning), also known as S&OP, and offer the most vital information for running a business.
Customer service is no longer just a department. A thriving business will pay full attention to all customer points of contact and ensure positive experiences.
In today’s new normal business environment, project results are of the utmost importance as growth and profitability is cornerstone to success.
Since Amazon impacts are prevalent in manufacturing and distribution businesses, my firm conducted a research study on these impacts and dug deeper into which we should pay attention to.
What can we learn from Amazon when it comes to customer service?
Team attitude, knowledge, skills, and resources will make or break the successful implementation of lean. The best managers prepare the company culture for a bumpy but rewarding ride.
Repeat customers come back for service. In today's world, quality must be an assumption; thus, the key is to stand out in the crowd with service.
Pick up the phone and call a key customer, supply chain partner or someone with intimate knowledge of what your customers desire.
Rather than trying to modernize at every turn seek to leverage your I.T. department to provide maximum efficiency without non-value added work.
over two-thirds of manufacturers and distributors participating in her service gaps research study have reported having to respond to the elevated service standards established by companies like Amazon.