909.630.3943

customer service

Mfg. Etc. Meeting Demand

Published in FabShop Magazine Direct in May 2018 “When we start to talk about the Amazon effect, it’s really a metaphor for rapid 24/7 delivery” says Lisa Anderson, president of LMA Consulting Group. Click here to read more.

The Highest Number of Factory Jobs Since 2008!

Are your suppliers ready to grow with you?  Will they run into quality issues?  Cash issues?  Supply issues?  Or will they enable you to be ahead of the curve? 

The Customer Experience

Insight into the modern business world shaped by diverse and evolving customer experience strategies.

Case in Point – The Customer Experience

Are you thinking beyond your customer requirements to the total experience?

Satisfy Customers First, and Cost Cuts Will Follow

Think carefully about your real objective. Are you truly interested in cost cuts? For my part, I have yet to hear of a company vision, mission, or strategy that’s related to cutting costs.

What Do Sears and Amazon Have in Common?

Sears was the former Amazon just about 100 years ago, growing 50-fold within a decade with its world-famous catalog and then transforming from a mailing company to a brick-and-mortar giant. 

What is Walmart Doing?

It is always a good idea to stay up-to-speed with what the leaders are doing in the industry. Who do you follow?

Supply Chain Expert Lisa Anderson Shares Big Picture Perspectives for Profit Opportunities

Lisa Anderson's new book offers unique perspectives on turning everyday business interactions into profitable opportunities for innovation.

Walmart Raising the Supply Chain Metrics Bar

Walmart elevates supply chain efficiency with rigorous OTIF standards, urging suppliers to enhance delivery performance or face penalties.

Go to Top