Join LMA Consulting Group President, Lisa Anderson, as she hosts an interactive discussion on how supply chain leaders can make their businesses thrive when they’re up against shorter lead times, increasing risks and labor rates.
Start asking your customers and employees what is important to them. You might not even have to open your mouth - start listening to what is said AND what isn't said.
Customer service should rise to the top of your list in terms of priorities - assuming you want to maintain and grow your business and/or would like to enjoy your work life
Don't get too worked up trying to think about your bold customer promise. Start by thinking about your view of your customers.
When I've needed customer service the most, Staples has been there!
The bottom line is that PEOPLE will ensure that your bottom line hits your objectives
There is a LOT you can do this week to improve your integrated planning process.
The supply chain has a dramatic impact on several areas of the company – the ability to grow and “keep customers promises”, profitability, cash flow, and customer service.
Inventory management may be a less exciting supply chain topic but it is the linchpin in a manufacturing or distribution business.
