The Keys to Delivering Exceptional Customer Service
These techniques epitomize "profit through people" - through your customer relationships.
Sales Strategies
No company can be successful without sales growth. Thus, a few sales strategies are always needed. Do not "sell" - sounds like I've lost my mind but "selling" in the traditional sense is no longer largely successful. And, who wants to "peddle the streets"? Instead focus on providing value. [...]
Customer Service
Exceptional customer service and customer relations can make or break your business. A few tips to improve your customer service.
The Value of Customer Service
The value of customer service might not be clear until it's necessary - after all, it seems like not a big deal to potentially sacrifice a bit of service in order to gain a good discount. How many of us shop for discounts at the store? Or, in a [...]
Supply Chain Strategy – Formula for Success
Succeeding in today's new normal business environment requires thinking about supply chain strategy differently than we did ten years ago. Supply chains have become more complex - and global. Managing risk is multifaceted. Yet supply chains are the bread and butter of business success as customer satisfaction is not [...]
Strategic Operations Consultant Lisa Anderson Shows Business Executives How to Succeed by Creating a Customer Service Edge GalleryStrategic Operations Consultant Lisa Anderson Shows Business Executives How to Succeed by Creating a Customer Service Edge
Press Releases, Supply Chain (End-to-End), Supply Chain Transformation, Optimization & Collaboration
Strategic Operations Consultant Lisa Anderson Shows Business Executives How to Succeed by Creating a Customer Service Edge
Business managers and entrepreneurs can thrive in today's new normal business environment with increased profitability and customer loyalty with already existing assets by creating a customer service edge, according to Lisa Anderson founder and President of LMA Consulting Group, Inc. Strategies to Create a Customer Service Edge Today's new [...]