Why Customer Service Trumps All!
Customer service should rise to the top of your list in terms of priorities - assuming you want to maintain and grow your business and/or would like to enjoy your work life
Delivery, Pricing and Sales Support Top List of Three Ways Customer Expectations Changed for Manufacturers and Distributors According to Research
Delivery speed, pricing, and sales support are key ways customer expectations have changed for manufacturers and distributors in today’s market.
The Amazon Effect – Exceptional Service
Do all of your employees act as if every customer, supplier and colleague is a key customer?