June 11, 2019 Since I've been speaking to CEOs about "Pricing & Profits", the true impact of customer service and retention is arising as a game changer. Can you create a situation where you make a "forever promise" to your customers? It certainly will directly impact your customers' perceptions [...]
Worker skill gaps continue to impact manufacturers and distributors productivity and profitability.
A motivated team can overcome some of the biggest business challenges a company can face.presentation in meeting room.
It takes valuable time and effort to replace talented managers. Instead, invest more attention, feedback and support on your top performers.
Published in tED Magazine on December 2014 According to a survey performed by the LMA Consulting Group (lma-consultinggroup.com) in conjunction with the APICS Inland Empire Chapter (apics-ie.org), executives said that succession planning is tied as a No. 1 priority in retaining top talent. This is especially noteworthy when considering [...]
Playing on the strengths of high performing employees can lessen skills gaps within your organization while motivating everyone to perform at a higher level. Not a day goes by when an employee, volunteer, Board member or colleague doesn’t retire, get promoted, move companies, change roles within the company or [...]
Job openings are still on the rise in California but for supply chain so is the skills gap, which is a hiring headache that then shifts the attention on employee retention. California was responsible for 1/3 of all new jobs added in August in the nation! I see this [...]
Profit through People by mentoring, listening, training and valuing employee input and contributions. As I’ve been going through my hundreds of articles to put together the 100 tips, it’s become obvious as to which topics resonated with me as essential to delivering bottom line business results. Here are a [...]
Published July 11, 2014 According to a recent PricewaterhouseCoopers survey, 63% of CEOs in 68 countries are concerned about the future availability of key skills at all levels. This not only supports my firm's skills gap research but also is proven true on a daily basis with my clients, [...]
Perception is reality and underappreciated employees move onto other opportunities. Retaining top talent should always be a priority; however, in today's market, losing even one top player can make the difference between success and failure. Since the recession, employers have expected employees to be generalists. In essence, employees at [...]
