The Value of CRM (Customer Relationship Management)
You might wonder what you can do with CRM if you do not have CRM software. Plenty!
You might wonder what you can do with CRM if you do not have CRM software. Plenty!
Think about your critical success factors. Whether you are selecting a system or not, you'll make better decisions if you understand these factors.
Business processes should evolve as the business climate changes by keeping an eye out for emerging trends and finding opportunities to pull ahead of the competition.
I find that my ERP selection projects are far more focused on business processes than on technical specs.
According to today's Wall Street Journal, UPS had robust growth in the third quarter, which was strongly influenced by the e-commerce boom. E-commerce now accounts for about 45% of U.S. packages. Is e-commerce on your radar? I'm on the flight back from Phoenix as I went to meet with [...]
Selecting and implementing a new ERP system is no small endeavor; however, it can yield vast results in the right situation.
To achieve significant progress on new organizational processes or systems tackle the fundamental to do list first: understand your current processes to figure out where the opportunities for improvement and systems leverage lie.
Instead of following this path to work hard yet leave many half-finished projects hanging around, we need to create and implement a culture of innovation.
Manoeuvring in today’s fast-paced business environment requires actionable information, which data mining provides. Locate your data to make your next strategic move.
Implementing check points in project management helps track critical milestones and ensures projects stay on course for successful outcomes.