Technology is a tricky topic. On one hand, almost everyone has put technology and ERP implementations on hold due to concerns about COVID impacts and to conserve cash. On the other hand, it is the best time to gain employees' attention and focus to upgrade technology to scale the business, create a superior customer experience and deliver bottom line results.
Of course, it was very exciting to be featured on Bloomberg's 'What'd You Miss?' show! It speaks to the rising popularity of reshoring and business executives' concern about dependence on Asia, China, far away suppliers, and geopolitical and supply chain risks that Bloomberg is searching for supply chain experts [...]
Lisa Anderson, president of LMA Consulting Group Inc. was asked to provide a keynote to CIEDEC (California Inland Empire District Export Council). California Inland Empire DEC Members each have special expertise in international trade and are dedicated to helping businesses in our region develop global sales. Lisa talked about [...]
Do you want to be Amazon or Sears? Sears used to be the Amazon of its time, but they failed to change with the times. There is little life left in this former powerhouse of retail. On the other hand, Amazon continues to evolve and is clearly doing quite [...]
The importance of the supply chain came into focus as shelter-in-place orders and the COVID-19 epidemic shifted the demand and supply for newly deemed essential items. "Manufacturers have long understood the intricacies of the supply chain. What has recently emerged is the key role that the supply chain plays [...]
My recent episode from my new video series related to “What’s Happening?” in manufacturing and supply chain addresses reevaluating production outside of the U.S. There has been a lot of activity lately impacting sourcing decisions. Just consider the new phase 1 trade deal with China, offset by a very [...]
February 17, 2020 I was talking with a Los Angeles Times reporter about the coronavirus a few days ago, and it spurred several thoughts about down-the-line impacts beyond the obvious. According to the Epoch Times, the coronavirus impacts will hit within the next few months. This makes perfect [...]
January 24, 2020 Although most economists do not see an immediate recession, there are plenty of concerning signs along with global volatility. Unfortunately, concern alone can create a recession unrelated to underlying factors. Meaning, we could have terrific fundamentals and results yet still [...]
In thinking about future-proofing your people, it makes sense to start with your customers. Have you thought about future-proofing your customers? The statistics are staggering. According to Outbound Engine, acquiring a new customer can cost five times more than retaining an existing customer. We wouldn't be surprised if the [...]
