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innovation

Leverage Supply Chain Trends for Success

The ability to see supply chain trends and capitalize on them can set you apart from competitors, no matter the size of your company. As the year winds down, it seems an opportune time to discuss supply chain management trends. I find that those clients that pay attention [...]

Innovation is a Must for Project Success

Instead of following this path to work hard yet leave many half-finished projects hanging around, we need to create and implement a culture of innovation.

The Amazon Effect: Which Came First? Service or Product Offering?

Since Amazon impacts are prevalent in manufacturing and distribution businesses, my firm conducted a research study on these impacts and dug deeper into which we should pay attention to. 

What can we learn from Amazon with service?

What can we learn from Amazon when it comes to customer service? 

What Sort of People Culture Do You Need for Lean?

Team attitude, knowledge, skills, and resources will make or break the successful implementation of lean. The best managers prepare the company culture for a bumpy but rewarding ride.

A Tip to Make Sure Innovative Service Remains Top of Mind

Pick up the phone and call a key customer, supply chain partner or someone with intimate knowledge of what your customers desire.

How To Elevate Business Performance with Lean I.T.

Rather than trying to modernize at every turn seek to leverage your I.T. department to provide maximum efficiency without non-value added work.

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