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leadership

Collaboration Platform

Collaboration along the supply chain injects a steady flow of new ideas and solutions — key drivers in the quest for bottom line results.

The Amazon Effect: Critical Importance of Customer Service

Customer service is no longer just a department. A thriving business will pay full attention to all customer points of contact and ensure positive experiences.

How Empowered and Engaged Employees Can Fill the Skills Gap

Not a day goes by when an employee, volunteer, Board member or colleague doesn’t retire, get promoted, move companies, change roles within the company or at least think about any one of these.

Is Customer Service Pivotal for Project Success?

In today’s new normal business environment, project results are of the utmost importance as growth and profitability is cornerstone to success.

The Manufacturing Connector – Profit through People

More than ever manufacturing and distribution operations are linked and fueled by people worldwide.

Rapid Assessments for Success

If you are interested in profitable growth, start by focusing your eagle eye on making an honest assessment of your business.

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