Published January 16, 2015 One of my clients had three sets of ERP system demos this week in a quest to select the best system to meet their business objectives. Not only is it a vital part of selecting the optimal system, I also find that it is always [...]
Published in "Project Times" website, January 6, 2015 Click here for original article. As we think about the New Year, we should review our projects. Since projects are the lifeblood of most organizations (as their success or failure impacts customers, profit/ loss and or cash flow in almost every [...]
You’re in danger of spinning your wheels aimlessly by having too many priorities. Focus on the priorities that truly impact your business and are aligned with your strategy. I've yet to meet a client that didn't have FAR too many priorities for what could be achieved successfully. Instead of [...]
Published November 2, 2014 It just so happens that I've been on several trips this month for work and tourist stops/ getting together with good friends. Seattle is the latest in a series of enjoyable long weekends. It certainly has a different feel from New York and New Orleans [...]
Customer service is no longer just a department. A thriving business will pay full attention to all customer points of contact and ensure positive experiences. Companies that create loyal fans of customers thrive and leave the rest in the dust! This has never been truer than it is in [...]
Being organized doesn’t necessarily mean having a neat and tidy desk. In terms of supply chain management it means categorizing your tasks to easily determine their order of importance in the larger scheme of things. My 5th grade teacher (who was also involved in politics) told my Mom that [...]
Create a work culture where the customer’s needs come first to ensure project management success. In today’s new normal business environment, customer service is pivotal in project management ONLY if you want to ensure success. According to my firm’s recent research report, Amazon Effect, which covered the role of [...]
It’s easy to lose track of priorities with so many competing distractions in the supply chain business, but a vigilant and observant team will spot the essential priorities and get down to the business of achieving results. When I talk about The Manufacturing Connector(SM), I am referring to the [...]
With so many variables in manufacturing, distribution, and customer service, bolstering the strength of every link in your supply chain depends on calculated efforts put into strategic improvements. As The Manufacturing Connector(SM), I work with clients on a comprehensive process to connect the rapid assessment and identification of key [...]
If you are interested in profitable growth, start by focusing your eagle eye on making an honest assessment of your business. You must know where you stand to develop a successful path forward. Whether you want to grow, increase profit, accelerate working capital or create superior relationships with your [...]
