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process improvement

Strategies to Reduce Operational Cost without Capital Investment

Focus on operational cost reduction strategies to continue growing efficiently while also giving yourself pricing wiggle room.

Customer Collaboration on Orders = RESULTS

Customer collaboration has become cornerstone to success in today’s supply chain driven world.

Collaboration Platform

Collaboration along the supply chain injects a steady flow of new ideas and solutions — key drivers in the quest for bottom line results.

The Amazon Effect: Critical Importance of Customer Service

Customer service is no longer just a department. A thriving business will pay full attention to all customer points of contact and ensure positive experiences.

A Planning Mindset

Have you heard of the PDCA model (Plan, Do, Check, Act)?

The Manufacturing Connector – Systems Pragmatist

To achieve significant progress on new organizational processes or systems tackle the fundamental to do list first: understand your current processes to figure out where the opportunities for improvement and systems leverage lie.

Become the Strongest Link in Your Supply Chain

Are you staying on top of the latest trends? What is your competition doing?

McDonald’s Proves Quality Must Be An Assumption

As businesses try to find ways to grow sales in today's highly competitive environment, fundamentals must remain in place to ensure quality and service.

The Amazon Effect: Which Came First? Service or Product Offering?

Since Amazon impacts are prevalent in manufacturing and distribution businesses, my firm conducted a research study on these impacts and dug deeper into which we should pay attention to. 

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