Supply Chain Disruption The pandemic certainly brought supply chain disruptions to the forefront. People who never gave supply chain a thought were suddenly focused on the topic. Early in the pandemic, I was interviewed on Rip City Sports Radio about toilet paper and later by Bloomberg about supply chain [...]
Manufacturing and distributing product to meet customer demand can be like a puzzle unless you start using SIOP as a core process to run your business. SIOP (sales, inventory, & operations planning) taken to the best practice degree is often associated with integrated business planning. In some circles, they [...]
Missing important clues at work because they’re not obvious or visible is as good as going around with blinders. Part of having an eagle eye is knowing what you don't see. I've found that being observant while walking around a manufacturing or distribution facility can yield many hidden gems. [...]
With every business looking for a customer service edge your CRM system should set you apart from your competitors to create customer loyalty. Keeping with the customer theme, I thought a brief discussion on CRM would be in order. In the last 5 years, I've seen the importance of [...]
