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supply chain management

Essential Skills of the Supply Chain Superhero

Surviving and flourishing in today’s business environment increasingly demands more of the supply chain professional, including excelling at soft and technical skills. According to a 2013 Gallup poll, 70% of U.S. workers are not engaged. What a startling statistic! Through observation of clients, trade association members, and colleagues, I'd [...]

Selecting the Right ERP System

For a better return on your investment select the ERP system based on which is most compatible with your business processes vs. technical prowess. ERP systems are not of much value by themselves; however, if you leverage the appropriate functionality to support your business, it can pay back rapidly [...]

Collaboration Platform

Collaboration along the supply chain injects a steady flow of new ideas and solutions — key drivers in the quest for bottom line results. At the APICS 2014 International Conference, one of the keynote speakers was a futurist. He talked about the importance of a collaborative platform. I say [...]

The Value of Simplification and Business Results

Published November 21, 2014 I just left an executive SIOP (sales, inventory & operations planning) meeting with a client. We are rejuvenating the process to gain alignment and to spur a rapid improvement in on-time delivery (which will be followed by a reduction in lead times). I've been working [...]

A Planning Mindset

Planning is essential for business management, but by really embracing it and getting into a planning mindset you can figure out innovative, improved strategies across all segments of your company. Developing a planning mindset can be invaluable to not only planners but also to any supply chain management employee/ [...]

Is Customer Service Pivotal for Project Success?

Create a work culture where the customer’s needs come first to ensure project management success. In today’s new normal business environment, customer service is pivotal in project management ONLY if you want to ensure success. According to my firm’s recent research report, Amazon Effect, which covered the role of [...]

The Manufacturing Connector – Eagle Eye

It’s easy to lose track of priorities with so many competing distractions in the supply chain business, but a vigilant and observant team will spot the essential priorities and get down to the business of achieving results. When I talk about The Manufacturing Connector(SM), I am referring to the [...]

The Manufacturing Connector – Systems Pragmatist

To achieve significant progress on new organizational processes or systems tackle the fundamental to do list first: understand your current processes to figure out where the opportunities for improvement and systems leverage lie.

The Amazon Effect: Which Came First? Service or Product Offering?

Innovations in service and product delivery have heightened consumer expectations. In a business climate where yesterday’s strategies could dwindle customer satisfaction imaginative, bold ideas are vital. In today’s world, Amazon and mega distributors like Amazon have turned the way consumers purchase on its head!  Who knew Sunday deliveries would [...]

What Sort of People Culture Do You Need for Lean?

Team attitude, knowledge, skills, and resources will make or break the successful implementation of lean. The best managers prepare the company culture for a bumpy but rewarding ride.
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