In thinking about future-proofing your people, it makes sense to start with your customers. Have you thought about future-proofing your customers? The statistics are staggering. According to Outbound Engine, acquiring a new customer can cost five times more than retaining an existing customer. We wouldn't be surprised if the [...]
Discover how innovation and collaboration fuel success in advanced manufacturing, meeting modern customer needs.
Uncover the critical role of Proactive Supplier Relationship Management in today's competitive market. Strategies and tips from Lisa Anderson.
As we toured several e-commerce facilities such as UPS and Amazon, it became obvious that the sheer volume during peak season presents a huge dilemma. For example, UPS goes from 250-300 containers per night to 450 during peak season. Now that is quite a surge! Amazon has similar surges and stated facts such as 68 million orders on Cyber Monday.
In touring multiple facilities, ranging from package shipments to cold storage food service delivery to the e-commerce behemoth to 3PL organizations, it became clear that as many conversations that take place about labor costs and other daily concerns, the #1 concern across the board is transportation costs
No matter the position of my client (typically a CEO, Owner, CFO, General Manager or Board member), he/she is interested in increasing demand, and the project we are brought in to focus on relates to increasing demand, either directly or indirectly.
There can be significant value and strategic advantage created in collaborating with unlikely partners if there are clear objectives, trust and an open mind.
As we kick off our new series “The Resilient Supply Chain”, we are thinking about resiliency from all angles that will impact success. One of the first that pops to mind is the resilience of your business partners.
Do you view your suppliers as vendors or partners? And who are you hiring to manage these relationships?
It is important to nurture resilient employees to ensure a more robust and adaptable supply chain.
