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supply chain partners

The Amazon Effect: Why We Must Pay Attention to Our Customers

Two thirds of manufacturers and distributors have customer service gaps when compared to Amazon and mega-distributors like Amazon.

The Power of Partnerships

What partnerships do you have in place?  Take a few minutes to gather your team and think about strategic partnerships.  

The Manufacturing Connector – Profit through People

More than ever manufacturing and distribution operations are linked and fueled by people worldwide.

Amazon & US Postal Service Collaborate for Success

According to today's Wall Street Journal, Amazon and the US Postal Service are testing a new delivery service for groceries including meat, produce etc.

The Amazon Effect: Create a Customer Service Edge

Not only is growth harder to come by but service expectations are elevated due to the Amazon effect.

Supply Chain Collaboration

Collaborating with supply chain partners not only develops stronger partnerships but it also can deliver significant bottom line business results.

Stand Out From the Crowd and Delight Your Customers!

Engaging your customers creates a customer service edge There has never been a better time to create a customer service edge! Gone are the days of the last decade when we saw examples of 10% sales growth achieved solely by picking up the phone. Customers expect more for less [...]

Tips to Succeed During Economic Turmoil

As the global economy is in turmoil, almost all businesses are thinking about how to succeed during this turmoil. In some cases, businesses are struggling to survive and in need of turnaround strategies. In other cases, the business is achieving targets but concerned about future growth. Or, the business [...]

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