Collecting lots of data isn’t enough to improve service levels. A successful manager tracks relevant metric trends and puts the information into action. One of the keys to success for any business is to watch metrics trends. In my experience, if a client watches key trends, they tend to [...]
Although I've been mentioning the Amazon effect a lot lately, I thought it deserved it's own priority. It's become the phrase that means "exceptional service" (Sunday deliveries, no-hassle refunds), rapid delivery (same day shipping is becoming commonplace) and the latest technology (drones). It syncs up 100% with what I'm [...]
77% of those surveyed are struggling to hire people with all of the required skill sets. Manufacturers and distributors cannot find top talent! In a survey conducted by my firm, LMA Consulting Group Inc. in conjunction with the APICS-Inland Empire chapter, it was found that 77% of manufacturers are [...]
Listen here to my recent interview on OC Talk Radio – Critical Mass for Business. I often get asked where I find the time to write so many articles, present at industry meetings, and post noteworthy items on social media. I really am passionate about what I do, but [...]
Stay on top of the latest transportation trends to avoid weak links in your supply chain. Five Transportation Trends I’ve recently spoken at and participated in a few transportation industry events, and was reminded of the importance of transportation trends to the supply chain, so I thought a recap [...]
How can we not only "get through" today's new normal business environment but THRIVE? In my 20+ years of experience as both an Operations Executive and as an entrepreneur and business consultant who has worked with multiple companies ranging from start-ups to multi-billion dollar enterprises across varied industries and [...]
Business managers and entrepreneurs can not only drive bottom line business results by leveraging emerging supply chain trends, they can also stand out in the crowd in today's competition-intense new normal business environment, according to Lisa Anderson founder and President of LMA Consulting Group, Inc. "Those executives who stay [...]
