Watching Metrics Trends
Collecting lots of data isn’t enough to improve service levels. A successful manager tracks relevant metric trends and puts the information into action.
The Amazon Effect – Exceptional Service
Do all of your employees act as if every customer, supplier and colleague is a key customer?
Hard to Find Needed Talent
77% of those surveyed are struggling to hire people with all of the required skill sets.
Pay it Forward: What’s Good for the Industry Is Good for Business
Listen here to my recent interview on OC Talk Radio – Critical Mass for Business. I often get asked where I find the time to write so many articles, present at industry meetings, and post noteworthy items on social media. I really am passionate about what I do, but [...]
Transportation Trends: Avoid Weak Links in Your Supply Chain
Stay on top of the latest transportation trends to avoid weak links in your supply chain. Five Transportation Trends I’ve recently spoken at and participated in a few transportation industry events, and was reminded of the importance of transportation trends to the supply chain, so I thought a recap [...]
What are the Latest Supply Chain Trends?
How can we not only "get through" today's new normal business environment but THRIVE? In my 20+ years of experience as both an Operations Executive and as an entrepreneur and business consultant who has worked with multiple companies ranging from start-ups to multi-billion dollar enterprises across varied industries and [...]
Operations Strategist Lisa Anderson Shows Business Executives How to Leverage Emerging Supply Chain Trends to Drive Business Results
Business managers and entrepreneurs can not only drive bottom line business results by leveraging emerging supply chain trends, they can also stand out in the crowd in today's competition-intense new normal business environment, according to Lisa Anderson founder and President of LMA Consulting Group, Inc. "Those executives who stay [...]