Big Customer Promises
Don't get too worked up trying to think about your bold customer promise. Start by thinking about your view of your customers.
Don't get too worked up trying to think about your bold customer promise. Start by thinking about your view of your customers.
Are you keeping close tabs on your inventory management practices? Improving just one aspect of your inventory can lead to improved service, margins and cash flow.
The bottom line is that PEOPLE will ensure that your bottom line hits your objectives
The first step to navigating the global marketplace is to be aware.
Results follow people who put together strategies and successfully implement them. Great tools help, but people are critical to improving your bottom line.
Most likely you are doing a task because you want to serve a customer as almost everything we do at work can be traced back to serving customers; no matter the task.
Reach out to your extended supply chain for collaborative ordering, product development opportunities, and logistics improvements.
"Amazon is changing the business landscape" explains Lisa Anderson, president of LMA Consulting Group, Inc., which consults large corporations on supply chain management. "Unlimited variety is assumed, same-day service is the norm, and 24/7 accessibility with easy returns and exchanges is expected".
Throw best practices out the window! Many systems tout that their system has “best practice processes” and so everyone should conform to it. Not if you want to stand out from the crowd.
Since supply chain has broad appeal, we should be touting the critical importance of the supply chain in our daily conversations.