Amazon & US Postal Service Collaborate for Success
According to today's Wall Street Journal, Amazon and the US Postal Service are testing a new delivery service for groceries including meat, produce etc.
What can we learn from Amazon with service?
What can we learn from Amazon when it comes to customer service?
Demand Planning Best Practices
A reenergized demand plan is fortified with meaningful data trends that point the way to improved service levels and increased profit margins.
LMA Consulting Group’s Lisa Anderson Releases Compilation of 100 Best Practices for Supply Chain and Manufacturing
Lisa Anderson shares 100 best practices for manufacturing and supply chain improvement, offering strategies to boost performance and profitability
Hidden Opportunities for Process Improvement
Take a fresh look at your processes. You'll be surprised by what a review could uncover.
Outsourcing, In-sourcing, Near-sourcing?
Explore the advantages of outsourcing, insourcing, and nearsourcing to meet strategic goals, control costs, and enhance customer satisfaction.
Overcoming Project Bottlenecks
I run into countless obstacles. Whether I'm successful or not has little to do with whether I run into an obstacle; instead, it has to do with how I address the obstacle.
Production Scheduling
The fun of production scheduling is also the most important aspect, managing competing priorities and variables to find the best overall solution. Production scheduling has been a part of my expertise since my post-college days at Coca-Cola Enterprises. It has been a part of every job I've held (whether directly or indirectly) and a part of almost every project I've consulted on since. Thus, I have a passion for this topic.
The Amazon Effect: Create a Customer Service Edge
Not only is growth harder to come by but service expectations are elevated due to the Amazon effect.
Start with Your Customer
Success begins and ends with your customers.