The Power of Customer Service
What simple thing can you do for your customer, your supplier, your colleague, your manager? Pay attention to what would make a difference.
A Tribute to a Top Salesman
Certainly, Sales is at the heart of any organization. Without growth, a company will eventually decline and wither away. Thus, having top notch sales people is cornerstone to success. Of course I advocate thinking of all your employees like salespeople as they represent the company and can make [...]
It Begins and Ends with People
The best businesses see their employees as assets and treat them like partners
Grand Ole Opry & Why Tradition Still Matters
Do you know what your company's traditions are? If not, find out. Ask long-term employees.
Do You Have Enough Female Leaders?
No matter your position, think about how you can help promote the advancement of women.
Innovation Tips from the APICS-IE Executive Panel & Networking Symposium
A common problem with thinking about 10 tips (let alone the 100 tips we probably received at the symposium) is that it can be overwhelming. Instead, pick your favorite.
The Power of Amazon
Although Amazon has many intriguing aspects, their focus is on the customer
Collaborate for Project Success
Create fresh business ideas for your project by collaborating with Collaboration has come into vogue. In my experience working with clients ranging in size from $4 million to multi-billion dollar enterprises across a multitude of industries, spanning building products to aerospace to consumer products, the more collaboration [...]
Mixed Messages Is a Motivation Killer
As leaders, we must take time to think about how our messages are perceived.
Retaining Project Management Top Talent
It takes valuable time and effort to replace talented managers. Instead, invest more attention, feedback and support on your top performers.