CRM (Customer Relationship Management)
The critical importance of customer service has emerged, and so having tools to aid with this process has become trendy - and helps to grow the business.
The Value of CRM (Customer Relationship Management)
You might wonder what you can do with CRM if you do not have CRM software. Plenty!
Selecting the Right ERP System
I find that my ERP selection projects are far more focused on business processes than on technical specs.
Data Driven Leader
Actionable data drives the most successful businesses. To cut through today’s information overload a data driven leader has to be incisive, creative, and decisive.
The Amazon Effect: Critical Importance of Customer Service
Customer service is no longer just a department. A thriving business will pay full attention to all customer points of contact and ensure positive experiences.
Become the Strongest Link in Your Supply Chain
Are you staying on top of the latest trends? What is your competition doing?
Are You Prepared for a Systems Failure?
Think about what would happen if your system went down. What is most critical?
Do You Need Systems to Have a Successful SIOP Rollout?
Implementing a successful SIOP rollout can be achieved without complex systems by focusing on demand, supply, and executive alignment.
How To Elevate Business Performance with Lean I.T.
Rather than trying to modernize at every turn seek to leverage your I.T. department to provide maximum efficiency without non-value added work.
How to Get a Job in Manufacturing IT
Manufacturers are investing in technology and systems that help their efficiency or improve profitability.